A Framework to Instigate Good Governance through ICT
Keywords:
IT governance, e-governance. Information and Communication Technology, Government to Citizen (G2C), Government to Business (G2B), Government to Government (G2G).Abstract
IT governance or e-governance refers to technology driven governance for better interaction and communication
between government and general public. E-governance employs Information and Communication Technology (ICT) for
providing access to information and doorstep facilitation of services to the citizens. E-governance implies engaging citizens
in government policies, plans and procedures as well as addressing needs and concerns of the masses. It entails
development of smartly built intelligent systems for Government to Citizen (G2C), Government to Business (G2B) and
Government to Government (G2G) communications as set out in the standard operating procedures (SOPs) and rule of
business frameworks. This study takes into account various e-governance models with the primary objective to focus on egovernance initiatives to promote transparency and accountability in public affairs as well as ensuring across –the-board
access to information. Our proposed e-governance framework encompasses various procedures of government
functionaries to bring about transparency in the procedures to better administer and monitor the government projects and
provide doorstep access to information to the general public.
