The Effectiveness of E-Learning: the Influence of Librarians

Authors

Khalid Abdul Wahid Faculty of Information Management, Universiti Teknologi MARA, Kelantan branch, Malaysia.
Mohd Akmal Faiz Faculty of Information Management, Universiti Teknologi MARA, Kelantan branch, Malaysia.
Abdul Rashid Zakaria Faculty of Information Management, Universiti Teknologi MARA, Kelantan branch, Malaysia.
Huda Hamidon Faculty of Information Management, Universiti Teknologi MARA, Kelantan branch, Malaysia.

E-learning, Librarian, Content quality, Service quality, System quality.

E-Learning has become a crucial component of teaching in universities as it has become a common style of

providing educational materials in every part of the world as it believed to improve performance, develop skills, provide

ease of access, reduce costs and increase levels of motivation. E-learning is a learning technology that uses web browsers

as a tool for interaction with learners and other systems. However, people believe that only teachers or lecturers play a role

in the effectiveness of e-learning. The role of librarians has been neglected. This study investigates the role of librarians in

enhancing the effectiveness of e-learning. The sample of this study was 155 UiTM students from various programs of

studies. The data were analyzed using SmartPLS version 3.8.2. The findings show that librarians positively influence the

effectiveness of e-learning through content quality, service quality and system quality. PLS predict was employed to

analyse the power of the model. The result shows that the model has a predictive relevance.

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